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2.3 Based on 18 reviews
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  • Customers like
    • Dr imes 2
  • Customers don't like
    • Dr shafik 2
    • Nurse practioner 1
    • Sides with workers comp insurance adjusters 1

Came for a workman comp injury. Dr. Mark Shafik is not a doctor who cares for the patient. He is working for the business that pays Care now for workmans comp. He makes makes you believe that what he is telling you is for your benefit but really he is just screwing you over. He's the managing director for the fossil creek location. Don't go to this guy. He is the worse "doctor" they have there. Do not trust him!! Read more

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If you are thinking of being treated here for a workers' compensation injury, don't. The first two visits went ok. I was referred to a specialist which took a while to get set up. This is not CareNow's fault as the WC system is very slow. Fine. I get it. What worries me is I had a follow-up appointment scheduled the day after my specialist appointment. Dr. Shafik, the medical director, was the treating doctor that day. He did not review... Read more

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Don't go to Care Now for an insurance physical. My insurance company requires a VERY basic physical for a cost reduction on premiums; a basic physical that they will fully cover -- no deductible, no co-pay. Get the physical and save money on the insurance premiums. Cleared going to Care Now for that service with the insurance company, cleared that Care Now could provide the basic physical and ONLY the physical before setting the appointment,... Read more

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Insensitive group. Go in , paperwork, get seen after a day of waiting. See doctor. Have required lab work as required. Wait 3 days, no answer from that facility. Receive a random call from a Lewisville Tx phone number, from a Nephrologist office trying to schedule an appt. Never heard a word from anyone about my lab results. Did not set an appt until I called Care Now back and ask what?????? Waited till next afternoon for a call back. Not even... Read more

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I filled out an application for a healthy savings account and paid money for a membership in order to receive discounts for office visits. However, my insurance was already on file and Care Now refused to allow me to use their discount plan. I have a high deductible plan which means the insurance doesn't cover anything until I pay $5000 out of pocket in a plan year. So instead of paying the discounted rate of $68 that I would have paid if I had... Read more

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  • From mobile
  • CareNow
  • Mar 09
  • #806342

I feeling Sad because the ladies that work in the Counter Care Now Grapevine in Circle Mall they are RUDES and impolite, i dont Understand why if the People Sick Pay for Service. Please check Thanks! Add comment

  • From mobile
  • CareNow
  • Feb 29
  • #799840

I agree. I felt worse the next day than I did when I went to the Allen location. It's possible that Dr. Shafik misdiagnosed me (upper respiratory infection) but I ended up having a temperature of 102.9; chills; weak and sweating. I tried to go back the next day so he could make it right and I was told I would be charged again. Ridiculous! Add comment

we went back on 2003 for a broken toe ... we paid our regular co-pay and seen the Md and left .. later we received a bill for 50 $ extra for some uncovered service after the back in forth it went to collection we decided to pay it because it was not worth it... till now a day this issue is not resolved and any time we go this still inquire about the 50$ (13 years later) or we cannot see a doctor, so it does not matter the life of the patient... Read more

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My recent experience with Care Now was the best so far thanks to Dr Cynthia D. McKinney. She was easy to talk to, showed genuine concern for my health, treated me like she cared about me and made me feel good inside. We need more Dr's like her. The staff was courteous and prompt, smiles all over the place and they were really busy.They got me in and out without any problems, verified my insurance. I will definitely return. Ethel Read more

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I went to CARENOW located at Fossil Creek in Fort Worth, TX on Monday 1/11. The physician Dr. Imes was the most attentive and thorough physician I ever had at any CARENOW location. She prescribed me an antibiotic to which I discovered I was allergic to. My complaint is when I called CARENOW, I spoke with a nurse who advised me she will speak with a physician and return my call. I get a call about an hour later and was told that Dr. Shafik... Read more

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