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2.1 Based on 21 reviews
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    • Dr imes 2
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    • Dr shafik 2
    • Service was poor 1
    • Sides with workers comp insurance adjusters 1
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  • From mobile
  • 16 hours ago
  • #891188

Worst waiting time ever! Even when you check in early over an hour wait

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  • From mobile
  • Jul 13
  • #881924

These people are rude and heartless! I have been in excruciating pain since they misdiagnosed me monday and I cant even get someone to answer my questions or call me back! They should have the name CareNever!

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My son and i waited for a little over an hour in the waiting room then another 45mins in the exam room, only for the doctor to come in and move my son's jaw from side to side ,then say , i don't know if it is dislocated, or if he has a fracture but i recommend him to go to the ER, and then had the nerve to charge me $130, when I asked why ? The nurse who also didnt know what she was doing stated its our standard fee, i was floored, are you... Read more

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Came for a workman comp injury. Dr. Mark Shafik is not a doctor who cares for the patient. He is working for the business that pays Care now for workmans comp. He makes makes you believe that what he is telling you is for your benefit but really he is just screwing you over. He's the managing director for the fossil creek location. Don't go to this guy. He is the worse "doctor" they have there. Do not trust him!! Read more

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If you are thinking of being treated here for a workers' compensation injury, don't. The first two visits went ok. I was referred to a specialist which took a while to get set up. This is not CareNow's fault as the WC system is very slow. Fine. I get it. What worries me is I had a follow-up appointment scheduled the day after my specialist appointment. Dr. Shafik, the medical director, was the treating doctor that day. He did not review... Read more

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Don't go to Care Now for an insurance physical. My insurance company requires a VERY basic physical for a cost reduction on premiums; a basic physical that they will fully cover -- no deductible, no co-pay. Get the physical and save money on the insurance premiums. Cleared going to Care Now for that service with the insurance company, cleared that Care Now could provide the basic physical and ONLY the physical before setting the appointment,... Read more

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Insensitive group. Go in , paperwork, get seen after a day of waiting. See doctor. Have required lab work as required. Wait 3 days, no answer from that facility. Receive a random call from a Lewisville Tx phone number, from a Nephrologist office trying to schedule an appt. Never heard a word from anyone about my lab results. Did not set an appt until I called Care Now back and ask what?????? Waited till next afternoon for a call back. Not even... Read more

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I filled out an application for a healthy savings account and paid money for a membership in order to receive discounts for office visits. However, my insurance was already on file and Care Now refused to allow me to use their discount plan. I have a high deductible plan which means the insurance doesn't cover anything until I pay $5000 out of pocket in a plan year. So instead of paying the discounted rate of $68 that I would have paid if I had... Read more

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  • From mobile
  • Mar 09
  • #806342

I feeling Sad because the ladies that work in the Counter Care Now Grapevine in Circle Mall they are RUDES and impolite, i dont Understand why if the People Sick Pay for Service. Please check Thanks!

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  • From mobile
  • Feb 29
  • #799840

I agree. I felt worse the next day than I did when I went to the Allen location. It's possible that Dr. Shafik misdiagnosed me (upper respiratory infection) but I ended up having a temperature of 102.9; chills; weak and sweating. I tried to go back the next day so he could make it right and I was told I would be charged again. Ridiculous!

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