Product: Carenow Customer Care Clear all filters (0 of 21 reviews match)
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CareNow - Ridiculous wait

Waited 4 1/2 hours after doing a web check in to be called, then waited an hour once they called, and then waited another hour to be discharged.
1.9
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Carenow Customer Care
#1297310
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When i checked in just before 6:00pm i was told that there would be a 3 hour wait and that they would call me when a room was available. I went home and received a call around 7:30 to come back in. I got there around 7:45 and proceded to wait until 11:45pm before being...
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1.0
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Carenow Customer Care
#1272951
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CareNow - Terrible

I signed in online.. waited 2-3 hours for a call back I'm currently at care now and have been waiting a hour and a half while all they are doing is talking! Last week I had an appointment and waited 2-3 hours!!! Terrible customer service. I can hear them talk about being tired and "what's the name". Rude.
1.1
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Carenow Customer Care
#1258238
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Terrible customer service .. very unprofrssional staff.. I was there for a eye allergy ... I came in at 5:00p.m. fill out the patient form.. I was told by Shundtandra B. to come back when they call me to see the Doctor... Care Now called me around 6:00p.m. and told me...
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FunnyMandrill
FunnyMandrill

You May wanna Reconsider...

1.0
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Carenow Customer Care
#1245646
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A few months back, we went in for x-rays on a wrist fracture and we called ahead to ask them if Humana PPOx was accepted there. We were told ALL Humana is accepted and that we'll only have to pay a CoPay. We were fine with that. It ends up that we were misled and that...
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1.0
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Carenow Customer Care
#1241636
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I thought I would go to my local CareNow. It's been 6 months trying to get a billing issue resolved. They billed incorrectly, my insurance billed incorrectly and reprocessed showing my responsibility was $0. The billing office had customer service documentation of...
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Carenow Customer Care
#1209900
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My husband was short of breath on Saturday 2/23/18. He went online to be on the waitlist. He got a call to come into the office. When he arrived, he was not greeted by the front office receptionist Brianna. He went up to the desk and basically asked what he needed......
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1.0
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Carenow Customer Care
#1198257
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Posted earlier that I was very unhappy about being told the reason my web check in didn't work is because I signed in the night before instead of between 6:30am-8am this morning so it didn't register me, then told it was a 2 hour wait.I wasn't going to go but was in...
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4.3
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Carenow Customer Care
#1145731
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CareNow - Check in

What is the point in checking in online the night before do you can get in early only to not be called. Then you call them and get told you should have waited until about 6:30am to check in and now there is a 2 hour wait. Totally ridiculous!
1.0
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Carenow Customer Care
#1145510
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They don't call you back after they see you and they argue when you finally get ahold of them.My husband was supposed to have a refill and they forgot to send it in. The asked my husband to come in and be seen again. They don't care about you. They are rude and make...
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1.0
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Carenow Customer Care
#1067428
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